Welcome to Our Lodge Hotel
Located in the heart of Tower Hamlets, Our Lodge Hotel is a family-run accommodation provider dedicated to supporting local authorities and vulnerable residents through safe, secure, and professionally managed accommodation solutions.
Since 2020, we have worked closely with councils, housing departments, social services, and support agencies to provide emergency and temporary accommodation for individuals and families facing challenging circumstances.
Unlike traditional hotels, our accommodation is exclusively reserved for residents referred through local authorities and approved partner organisations. This allows us to focus entirely on providing a supportive environment where residents can feel safe, respected, and cared for during their stay.
Our Journey
Our story began during the COVID-19 pandemic in 2020, when communities across the country faced unprecedented challenges and increasing demand for emergency accommodation.
Recognising the urgent need for safe and reliable housing solutions, we opened our doors to support rough sleepers and vulnerable individuals requiring immediate accommodation.
What started as a community-focused response quickly developed into a long-term commitment to supporting local authorities and social care services. Over the years, we have expanded our services and strengthened our partnerships to provide accommodation solutions that help individuals and families find stability during difficult periods of their lives.
Today, Our Lodge Hotel proudly continues to serve as a trusted accommodation partner for councils, housing teams, and care providers across the region.
Our Mission & Vission
Our Mission
To provide safe, comfortable, and professionally managed accommodation that supports vulnerable individuals while helping local authorities and support organisations deliver effective housing and care solutions.
We are committed to ensuring every resident is treated with dignity, respect, and compassion throughout their stay.
Our Vision
To become one of the most trusted providers of emergency and temporary accommodation by combining professional standards, operational excellence, and genuine care for the communities we serve.
Our goal is to create safe environments where residents can regain stability while local authorities have complete confidence in the accommodation and support provided.
What We Do?
Supporting Individuals, Families & Care Services
We work closely with local authorities, housing teams, social services, and support organisations to provide accommodation solutions tailored to the needs of vulnerable residents.
Our services are designed to offer safety, stability, and professional support while helping referring organisations manage placements with confidence.
Emergency Accommodation​
Providing immediate accommodation solutions for individuals and families requiring urgent housing support.
Homeless Services
Supporting vulnerable adults and families facing homelessness through secure and professionally managed accommodation.
Children's Services
Working alongside local authorities and agencies to provide suitable accommodation for children and young people in care.
Adult Social Care
Delivering accommodation and welfare support for adults requiring additional care, supervision, or temporary housing assistance.
Our Values
The Values That Guide Everything We Do
Why Local Authorities Trust Us
Over the years, we have developed strong relationships with councils, housing teams, and care providers by consistently delivering high-quality accommodation and resident-focused support.
Our experience, professionalism, and commitment to resident wellbeing allow referring organisations to have confidence that individuals placed with us are receiving the care, security, and support they need.
Features
✓ Secure & Professionally Managed Accommodation
✓ Dedicated Support Team
✓ Responsive Placement Process
✓ Comfortable & Well-Maintained Facilities
✓ Resident Welfare Focused
✓ Strong Partnership Approach
✓ Reliable Communication
✓ Commitment to Quality Care
Our Commitment To Residents & Partners
At Our Lodge Hotel, we recognise that accommodation is about far more than providing a room. It is about creating a safe and supportive environment where individuals and families can begin to rebuild confidence, stability, and independence.
We remain committed to delivering professional accommodation services while supporting local authorities and partner organisations in meeting the needs of vulnerable residents.
Every placement is approached with care, compassion, and a dedication to maintaining the highest standards of safety, dignity, and wellbeing.